How much do you trust your Relationship Manager?

I worked in the Banking industry for many years and saw how some customers can develop this undiluted loyalty to their Account Officers. On one occasion, I met a guy in Fidelity Bank who told me how one of his customers had “followed” him from Oceanic Bank to UBA and then to Fidelity.

Normally, it is not a bad idea to choose to work with someone you have a personal relationship with and can trust. Afterall, they are the ones who should have your best interest at heart, giving you tips about how and when to move, right? But this may not be exactly true every time because sometimes, personal interests trumps every other consideration.

What they don’t tell you;

1. That their appraisal is dependent on your account performance
2. That their promotion is based on your account performance
3. That their Christmas bonus and profit-sharing depends on your account performance
4. That without you (the customer) they don’t have a job
5. That without you, the bank is not in business, etc

So next time an Account Officer wants to shakara for you, let them know that it is because you they are standing, and not the other way round.

Have a blessed week!